Before you dive into this piece of work, it's really important to understand that we are not talking about the names of slot types. Slot types and rota types can be whatever you want and do not need to be changed. This is about configuring SystmOne free slot searches to find appropriate appointments.
There are some free slot searches (FSS) that virtually all practices will need to configure for Recall:
- Bloods Only
- Bloods & Obs
- Obs Only
Others depend on your practice setup and can only be identified once we've had your kick-off meeting and configured the system for your practice. This video explains how you can identify these:
If you want to use the Follow up feature in our system (How do I arrange a follow up?), you need to configure the following:
- Diabetes F/U
- FCP F/U
- GP F/U
- Mental Health F/U
- Nurse Practitioner F/U
- Respiratory F/U
This video explains the actual steps in setting up a free slot search:
Once you've configured the free slot searches, we recommend testing them on a variety of patients by working through the booking protocol, and checking that the outcome is as you'd expect it to be. Let us know if it doesn't seem right! This is one of the more complex parts of the system and we want to make sure it fits with your practice needs.
Please note - it is very important you keep your FSS up-to-date with any changes in staff, rotas, slot types, etc.
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