We’re very conscious that planned changes to national insurance and minimum wage are set to hit practices hard. These are some of the things we’ve been working on to increase efficiencies:
- Questionnaires - completing Asthma, COPD, HRT, Contraception and Medication reviews, initiating and titrating medication, and turning full Annual Review appointments into blood tests only
- Results - Thousands are now being filed every week using our auto-review rules combined with our pathology module
- Reducing tasks – arranging follow up via a few clicks from a clinician, to the patient being booked in, without any phone calls or tasks
To see how this could help your practice, we’re doing a webinar on Tuesday 14 January at 1pm, sign up here - https://events.teams.microsoft.com/event/12be0bfc-bd33-416d-b156-f5f85974ccdf@9e9607b7-90db-4eca-9e7f-e80f2ed8af67
Recall
Some of you have fed back that the Recall Overview front screen is too busy for most staff. We’re trialling a simpler approach where the front screen has a lot less info, and all the detailed info is available in the “Manage Recall” page. Let us know if you’d like to try it.
We've developed a process for potentially completing COPD reviews via questionnaire. To find out how to start using it - How do I complete COPD reviews via Questionnaire? :
If patients attend for part of their review, need further appointments but nothing is booked, section 5 of the Annual Review invites can be used to chase these patients. More info here - How do I invite Amber patients who need further appointments? :
Monitoring Changes:
- We’ve removed the annual monitoring requirements for Warfarin, Gabapentin / Pregabalin, Lamotrigine, Prostate Meds
- We've added monitoring of Bisphosphonates
Pathology
We’re adding new auto-review rules at a steady rate. To see what rules are available and how to turn them on for your practice - https://youtu.be/LX8zqhAAKMg
There may be occasions where you don't want a result to be auto-reviewed. We've added a new option on the "Request One-Off Tests" template where you can set dates to stop results being auto-reviewed for a patient:
These options would prevent our auto-review rules from being applied to this patient until the new year. If you left the "until" option blank, it would permanently stop results being reviewed for that patient.
Prescribing
When initiating / changing Gabaptenin or Pregabalin, you'll see a pop up advising maximum dose, based on latest Creatinine Clearance.
Shingles - we've added this to our vaccinations and put in place a process to review patients who may be eligible due to being immunocompromised - How do I review patients who may be eligible for Shingles vaccine? :
- To search for help - Support : (freshdesk.com)
- To make changes to your setup, or raise any issues – support@welbyinnovate.co.uk
- To look at other modules – book time to meet with me
- To arrange more training for you or your team - https://bit.ly/WelbyInnovateTraining
- To give us feedback (we really do appreciate it) - https://bit.ly/WelbyInnovateFeedback
- Recommend us to another practice and if they sign up, we’ll give you £50 amazon voucher ?
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