Bowel Screening : Welby Innovate

Step-by-Step Guide to Auto-Filing and Actioning Non Responders for Bowel Screening Results in SystmOne

Introduction
This guide provides detailed instructions on how to efficiently manage bowel screening results in SystmOne. By following these steps, you can ensure non-responders are promptly informed and encouraged to participate in the screening programme.

Step 1: Auto-File Pathology Results

Access the Auto-File Feature: In SystmOne, navigate to the section where pathology results can be auto-filed.
Select Bowel Screening Results: Ensure that the auto-filing is specifically set for bowel screening results. This article applies exclusively to the filing of bowel screening results.

Step 2: Action Reports for Non-Responders

Navigate to the Preset Location: Go to "Welby Innovate," then "Welby Innovate Pathology," and select "Overview."
Select the Preset for Non-Responders: Use the preset labelled "2c) bowel cancer screening non-responder." This preset simplifies the process of sending follow-up communications to patients who have not responded to the screening programme.

Step 3: Automatic Coding and Communication

Automatic Coding: Using the preset automatically assigns the following code:
- XaPyB – Advice given about bowel cancer screening programme.
Preset Communication: The preset includes a standard message for non-responders, ensuring consistent and efficient communication.

Standard Communication for Non-Responders looks like this:

We have been informed by the National Bowel Cancer Screening Programme that you did not return your Faecal Immunochemical Test (FIT) kit.

We strongly encourage you to take part in this important screening programme. You can find more information about bowel cancer screening here: NHS Bowel Cancer Screening.

If you have not received your screening pack or would like a replacement kit sent to you, please call the helpline on 0800 707 6060.

Kind regards,
[Your Name/Practice Name]

Conclusion
By following these steps, you can effectively manage bowel screening results in SystmOne, ensuring that non-responders are promptly informed and encouraged to participate in the screening programme. This streamlined process aids in maintaining accurate records while promoting patient engagement in vital health screenings.